Heat Pumps

One system that heats and cools your Ottawa home — sized and installed right, by the person who shows up.

Book a free in-home assessment

I'm Antoine Cardinal — a licensed, owner-operated HVAC technician, and I install and service heat pumps across Ottawa and the surrounding towns. A heat pump is the most efficient way to heat and cool a home here, and today's cold-climate models are built for our winters. When you call Cardinal HVAC, the person who assesses the job is the same person who installs it and stands behind it.

When is it time for a heat pump?

Honestly? A heat pump is a smart move for just about any Ontario home. If you care about lower bills, steadier comfort, and cleaner air — and who doesn't — one belongs in your future. So the real question usually isn't whether a heat pump is right for you. It's when the timing makes sense. Here's when it's worth making the move:

Not sure this is your moment? That's exactly what a no-pressure assessment is for. I'll give you an honest read on the right system and the right timing — even if the honest answer is "let's plan for next year."

How a heat pump works

A heat pump is one of the most efficient ways to heat and cool an Ottawa-area home, because it doesn't burn fuel to make heat — it simply moves heat from one place to another. In winter it pulls warmth out of the outdoor air (yes, even cold air holds usable heat) and delivers it inside. In summer it runs in reverse, pulling heat out of your home to keep you cool, so a single system replaces both your air conditioner and a large part of your heating.

Because it's moving heat rather than creating it, a modern heat pump can deliver several units of heating for every unit of electricity it uses. Today's cold-climate models are engineered for Canadian winters and keep producing usable heat well below freezing, with an electric or gas backup available for the coldest snaps.

Benefits & energy savings

Types I install

The right heat pump depends on your home's layout, existing ductwork, and comfort goals. I help you choose and install:

Brands I install & service

I install and service every major heat pump brand. Here's the thing, though: nearly all of them are built by just a handful of manufacturers, so this long list of names traces back to a short list of factories. That's exactly why the badge on the box matters far less than most companies want you to think:

Confused by all the brand names? I wrote an honest, no-sales-pitch explainer on who actually makes heat pumps and air conditioners, which "brands" are the same units rebadged, and why the installation matters more than any logo.

Read: HVAC Brands — What Actually Matters →

My installation process

  1. In-home assessment & comfort conversation. I look at your home, your existing system, insulation, and electrical — and we have a real conversation about what's bothering you. Together we fill out a Score Card (Client Project Goals): up to ten things you want fixed about your home's comfort, each scored 0–10 today. We both sign it, and those become the agreed goals for your project.
  2. Proper sizing. I size the system to a real heat-loss/heat-gain calculation, not a rule of thumb. An oversized heat pump short-cycles and underperforms; a correctly sized one is the whole game.
  3. Clear written quote. You get an itemized quote with the equipment, the scope, and the timeline — no vague "trust me" numbers.
  4. Clean installation. Proper line sets, a deep vacuum, correct refrigerant charge, and tidy work I'd be happy to show off.
  5. Commissioning & walkthrough. I verify the system is performing to spec and show you how to run it so you actually get the efficiency you paid for.
  6. I stand behind it — and I come back. If something needs attention, you call me directly. And one year in, I return for a free follow-up: a first-year tune-up, plus we re-score your Score Card together to measure exactly how far your comfort has come. Because I want to get it right, not just get it done.

Rebates & incentives

Heat pump upgrades often qualify for federal and provincial rebate and financing programs, which can meaningfully lower the cost of switching to a high-efficiency system. Available programs and amounts change over time and depend on your equipment, your home, and sometimes an energy assessment.

I'll help you understand which programs your project may qualify for and point you to the current, official details — so you can plan around real numbers, not marketing figures.

To fill in: once we confirm which rebate programs to feature (and your participating-contractor status), I'll build the specific programs and amounts into this section.

Why homeowners call Cardinal HVAC

You get me, not a rotating crew. The person who quotes your job is the person who installs it and answers the phone afterward.
Licensed & TSSA-registered. Gas-licensed and refrigeration-certified, registered with the Technical Standards & Safety Authority.
Honest by default. I built this business on second opinions. I'll tell you when you don't need to spend money.
Real, local work. These are heat pumps I've actually installed in Ottawa-area homes — not stock photos.
Moovair heat pump and air handler installed in an Ottawa-area home by Cardinal HVAC Tosot cold-climate mini-split heat pump installed on a heritage Ottawa home by Cardinal HVAC

To fill in: your workmanship/labour warranty term, and a link or quotes from your Google reviews, will go here once you send them.

Serving Ottawa & surrounding towns

I install and service heat pumps across the Ottawa area, including:

Not sure if you're in range? Get in touch and I'll let you know.

Heat pump FAQs

Do heat pumps really work in Ottawa winters?

Yes. Cold-climate heat pumps are engineered for our climate and keep producing usable heat well below −25 °C. For the few coldest days of the year, the system can be paired with electric or gas backup so you're always comfortable. The key is correct sizing and a proper installation for our conditions.

Can a heat pump replace my furnace and air conditioner?

In many Ottawa homes a single cold-climate heat pump can handle both heating and cooling year-round. In others, it makes sense to keep your gas furnace as backup in a dual-fuel setup that automatically uses whichever source is most efficient. I'll tell you honestly which fits your home rather than pushing one option.

Ducted or ductless — which is right for my home?

If you already have good ductwork, a central (ducted) heat pump usually makes sense. If you have no ducts, an addition, a condo, or rooms that are always too hot or too cold, a ductless mini-split is often the better and less invasive choice. Layout, insulation, and your goals decide it — that's what the in-home assessment is for.

How long does a heat pump installation take?

Most residential installations take one to two days depending on the system type, whether ductwork or electrical changes are needed, and access. I'll give you a clear timeline in your written quote before any work starts.

Are there rebates for heat pumps in Ontario?

Yes — federal and provincial programs regularly offer rebates and financing for high-efficiency heat pumps, and the amounts and rules change over time. I'll help you understand which programs your project may qualify for and point you to the current, official details before you count on any figure.

Does the brand of heat pump matter?

Less than most companies want you to believe. Nearly every residential heat pump comes out of a handful of factories, and many familiar brand names are those same units rebadged. Correct sizing and a careful installation matter far more than the badge on the box — here's the honest breakdown.

Book a free in-home assessment

If you're weighing a heat pump for your Ottawa-area home, let's talk. I'll assess your home, answer your questions, and give you an honest, no-pressure recommendation and a clear written quote.

Related: Air Conditioning · Furnace Services · Second Opinion · Maintenance Plans

TSSA - Technical Standards and Safety Authority